![]() The status of the discovered item is unknown. This issue may occur if the computer that's running the agent isn't running or there are connectivity issues. This also means that the management servers are no longer receiving any information from the agent. The health service watcher had received heartbeats previously and the state was reported as healthy. The health service watcher on the management server that is watching the health service on the monitored computer is not receiving heartbeats from the agent anymore. There is a problem on the agent or management server. The agent or management server is running normally. Original product version: Microsoft System Center 2012 Operations Manager Original KB number: 2288515Īn agent, a management server, or a gateway can have one of the following states, as indicated by the color of the agent name and icon in the Monitoring pane. ![]() ![]() This article describes how to troubleshoot problems in which an agent, a management server, or a gateway is unavailable or grayed out in System Center Operations Manager (OpsMgr).
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